Frequently Asked Questions

We can provide a quick estimate after a few details (make/model, symptoms, and preferred parts). For accurate pricing, we recommend a short inspection—some issues (noise, vibration, warning lights) can have multiple causes. We’ll confirm the final quote before any work starts.

Yes. Parts are covered by manufacturer warranty and applicable EU consumer protections. Labor is covered under our service warranty as stated on your invoice. If something doesn’t feel right after repair—contact us and we’ll re-check the work quickly.

Yes. We can install customer-supplied parts, but we cannot warranty third-party parts (compatibility/quality issues are outside our control). Labor warranty still applies for the installation, provided the parts match the vehicle specification.

Often, yes—depending on workload and parts availability. If the car is unsafe to drive, call +34 910 482 751 and we’ll propose the fastest safe option (inspection slot, priority queue, or reschedule).

As a guideline: oil service is usually 45–75 minutes, standard brake pads 1.5–3 hours, and electronic diagnostics 30–90 minutes. Complex faults and parts sourcing can extend the timeline, but we keep you updated before proceeding.

We accept major debit/credit cards and bank transfers. You’ll receive an itemized invoice showing parts and labor. If you need company billing details, include them when you book or send your question.

Share your vehicle details and the problem description, then choose your preferred time. We confirm availability and may suggest a diagnostic slot if symptoms are unclear. You can reschedule—just notify us as early as possible.

If available, bring the previous service invoice(s) and note any dashboard lights or messages. If the issue is intermittent, a short video/audio recording can help us diagnose faster.